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    Red Rooster Privacy Collection Notice V1

    Red Rooster Privacy Collection Notice V1

    Who is collecting the information?

    Red Rooster Foods Pty Ltd ABN 51 008 754 096 (Red Rooster).

    What information may be collected?

    The types of personal information that may be collected are listed in the Red Rooster privacy policy, available at www.redrooster.com.au.

    Facts and circumstances of collection

    Red Rooster may collect your information in a number of ways, including:

    • via our websites, social media pages, mobile and tablet applications;
    • when you purchase products or services from any of our online applications, including when you place an order using order.redrooster.com.au under guest status;
    • directly from you (for example, when you contact us by telephone)
    • from third parties (for example, our professional marketing team) when a third party has your consent to disclose your personal information to us or it is otherwise lawful for a third party to disclose your personal information to us;
    • from publicly available sources of information.

    Why does Red Rooster need to collect this information?

    Red Rooster may collect personal information so that we can do one or more of the following:

    • to provide goods and services to you;
    • to communicate promotional offers and special events;
    • for Red Rooster’s internal administrative, marketing, planning, product development and research requirements;
    • to assist with any calls you make to Red Rooster or its service and / or support centre;
    • to allow you to use and enjoy the functionality of Red Rooster’s websites and applications;
    • in order to contact you with direct marketing materials and personalised communications via any medium including mail, telephone, mobile and tablet applications, commercial electronic messages (SMS, MMS, IM and email) or any other form of electronic, emerging, digital or conventional communications channel whether existing now or in the future (which you are entitled to opt out of at any time);
    • to provide, maintain and improve our products and services;
    • to compile and analyse statistics and trends;
    • for any other reason stated in the terms of use of a particular collection.

    What happens if Red Rooster does not collect this information?

    If you do not provide us with certain personal information (including when prompted), Red Rooster may be unable to provide products, services, special offers (including information about promotional offers or special events) or direct marketing to you.

    The organisations we usually disclose this information to

    Red Rooster may share your personal information with people within Red Rooster, franchisees, subsidiaries, related bodies corporate, promotional partners, professional service providers and other trusted third parties (and their directors, servants and agents).

    Access and correction

    Our privacy policy at www.redrooster.com.au contains information about how you can request access to or the correction of your personal information.

    Complaints

    Information about how you may complain about a breach of the Australian privacy laws and how Red Rooster will deal with a complaint is set out in the Red Rooster Privacy Policy (accessible on our website, www.redrooster.com.au). You can also complain about a breach directly to the Privacy Commissioner at www.oaic.gov.au.

    How can you contact Red Rooster?

    You can contact Red Rooster using the following details:

    By mail:
    Red Rooster Foods Pty Ltd
    Level 12, 12 Help Street
    Chatswood New South Wales 2067

     

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