Find Your Closest Store

Finding Your Closest Store

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    Faqs

    Keen to get started?

    Here are some questions we’re asked most often and answers that will put your mind at ease.

    • What is the minimum age policy at Red Rooster?

      The minimum age of employment can vary across Australia because it is governed by different State based legislative requirements.

      To ensure Red Rooster restaurants provide a work environment that supports the health, safety and academic commitments of our young team members, we apply a Company minimum age policy of 14 years, except where more stringent legislative restrictions apply.

      In addition, anyone under the age of 16 must have written parental or guardian consent prior to starting work. Information about how your parent or guardian provides their consent will be provided to you during your interview.

    • What's the application process?
      Click here to have a look at our application process. Our goal is to make it as quick, easy and enriching as possible.
    • What if my child/student doesn't get the job?
      We'll let them know via phone or email, but it definitely isn't the end of the story. They might just not have been right for the role at the time, but they can reapply to any of our restaurants whenever they like. We're always looking for great people to join the Red Rooster family.
    • Why would I want my child/student to work at Red Rooster?
      At Red Rooster, we give our people more than a job. We give them an opportunity to build a career, grow, develop and learn life skills they can take out into the world. They'll learn time management, people skills and team work whilst also developing self-confidence and making real great friends. As well as a fair wage package, the opportunities for progression are always there. If your child/student wants to work their way up through the company, the training and support is readily available to help them get there.
    • Who owns Red Rooster stores?
      Our stores are proudly owned by independent Franchise Partners. Our FPs are entrepreneurial business women and men who know what it takes to achieve success. They receive a lot of support from Red Rooster's head office and really know the importance of people.
    • Who would manage my child/student on a day-to-day basis?
      Our Franchise Partners are very active in the store and would likely be available most of the time. They're supported by a team of well trained, professional Managers who they hand select and progress through Red Rooster's great management training. Together, they'll give your loved one the guidance and support they need to thrive.
    • Are there opportunities to learn and develop at Red Rooster?
      From before they even start their first shift, your child will start feeling like part of the Red Rooster family. They'll learn all of the necessary information to keep them safe and help them succeed. Once they've been through their 'Restaurant Walk and Talk' they'll start their store training with an experienced Team Member who will show them the ropes and get them off to a great start. All of our online training is facilitated through RedSpace, our one stop shop for training, communication and policy/company information.
    • How does Red Rooster communicate with employees?
      Everyone at Red Rooster receives a ‘Weekly Bulletin', so they can stay up to date with all the latest news and information. We also have a social networking group only for Red Rooster employees, ‘The Roost', that we use to share messages from our CEO, connect people and share great success stories.
    • How does rostering and time off work?
      We want to help every member of the Red Rooster family explore their passions and excel in and out of work. We know that means they need to dedicate the time required to their studies, sporting or family commitments or whatever else excites them. With that in mind, we try to be flexible so that they can be as successful as possible. All we ask is that they discuss their needs with their Franchise Partner or Restaurant Manager in advance so that we can all plan around them.
    • How is the roster given to the team?
      Many of our stores now use a rostering program called ZUUS which will email the roster directly to the team. In some stores they will also be able to request changes to their roster through the ZUUS app. This will all be explained during the induction or ‘Restaurant Walk and Talk'.
    • Pay & Conditions
      The terms and conditions of employment will either be governed by the Modern Fast Food Industry Award (2010) or an Enterprise Agreement for that particular store. Either way, this will be clearly explained during the induction or ‘Restaurant Walk and Talk.' This will also outline whether wages are paid weekly or fortnightly and how payslips will be distributed.

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